FAQs for Parents

Information for Parents

How do I check for Inclement Weather closings?
Do you accept childcare subsidy vouchers?
Where are the locations?
Are you licensed?
What holidays are you closed?

Weather Closings

[10-11-18] Delayed Opening at 9:00 AM: All Augusta and Evans locations

South Carolina

[10-11-18] Delayed Opening at 9:00 AM: Boiling Springs, Clinton, Greenville locations, Mauldin, Roebuck
[10-11-18] Delayed Opening at 11:00 AM: Gilbert locations, Irmo, West Columbia, North Charleston
[10-11-18] Closed: Leesville – due to power outage

Currently there are no special closing announcements.

Currently there are no special closing announcements.

Currently there are no special closing announcements.

Things to Remember


Please dress your child in weather-appropriate play clothes, suitable for all types of activities including painting and eating. Closed-toed shoes with at least a strap on the heel must be worn at all times. Every child should have a full change of clothing in their assigned cubby or locker. Items to include (as applicable): undergarments, socks, diapers, labeled bottles with caps, blanket for naps.

When you drop off or pick up a child, you must sign your child in or out.

A child will be released ONLY to the persons who are listed on the authorized pick-up section of the enrollment form. If unauthorized persons come to pick up a child, the parents will be notified.

The persons authorized to pick up a child must be 18 years old and must show a photo ID. We have a 100% ID check policy enforced unless known to the staff or director.

Parents are required to bring their child inside and accompany them to the classroom each day. You must notify the teacher in charge when your child has arrived and when they are departing with you. All children must be signed in by an adult at least 18 years old.

Children must be picked up by the time listed in your Parent Handbook or as directed at your Big Blue Marble Academy location. All children must be signed out by an adult at least 18 years old. Parents/guardians or emergency contacts will be contacted by telephone if the child has not been picked up by the designated pick up time. If no contact can be made with parents/guardian or emergency contacts by 7:30 pm Social Services will then be called.

Children may not be picked up over the fence or off the playground.

Whenever possible, parents should call the center when she/he will be late for pick up. Alternate pick up arrangements should be considered. Continued late pick up may result in suspension or termination of services. Late pick up fees will be $10.00 for the first 15 minutes and $5.00 for each additional 15 minutes, per child. (i.e. 30 minutes late would be a late fee of $15.00).

Often it is hard to decide whether or not your child is well enough to come to school. It is important that sick children stay home to limit the spread of illness. If your child comes to school or develops any of the symptoms below while at school, you will be asked to pick up your child within 1 hour.

  • Colds
  • Conjunctivitis or Pink Eye
  • Diarrhea and/or vomiting
  • Fever over 100 degrees
  • Lice or scabies
  • Pain (stomach, headache, ear, etc.)
  • Skin sores and/or rash

Peace of Mind


Safety & Security

All of our buildings are secured with keypad entry.  Some locations offer video recordings. Your child’s safety is our top priority.


Parents will receive information on their child through daily reports, parent newsletters, and/or center communication boards.

Account Management

Manage your child’s information, tuition payments and contact information through our online portal.

Enroll in Center

Enroll in your local Big Blue Marble Academy


Enroll in Afterschool Program

Enroll in after school program.


Manage Account

Manage existing BBMA account.

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